Privacy Statement

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Data

Cordeo B.V.
Telfordstraat 36
8013 RM Zwolle
The Netherlands

Registered at the Chamber of Commerce under the following number: 05078185

Contact person for privacy matters is Mr. Johan Pienaar.
Further (contact) data can be found on the website www.cordeo.com

In this Privacy Statement, we will refer to ourselves by using “us”, “we” or “our”.

 

Website

Whenever we mention “the website”, we are referring to the above-mentioned website.

 

Software application

Whenever we mention “the software application”, we are referring to our online software solution, which we make available on the basis of a (license) agreement.

 

Cookies

Whenever using the website, the following cookies are used by default: collecting and analyzing statistics (Google Analytics). There are no or minor consequences for the privacy of the website visitors.

These cookies are stored for approximately 14 months. We do not process complete IP addresses nor are full IP addresses or other data shared with Google.

In addition to the cookies for Google Analytics, we use the following cookies:

Google AdWords remarketing and LinkedIn remarketing. This allows us to show visitors relevant advertisements on third-party websites. A visitor receives a notification about the use of cookies when visiting the website. These cookies are stored for 6 months.

 

Personal data

a. General and goals.

The processing of personal data is done for a number of purposes.

  1. a) The first purpose is the processing of personal data of potential customers or interested parties who leave their (contact) information on our website. We receive this information whenever someone requests a demo / whitepaper via our website or enters information throughout the “Contact” page. We use this personal data only to contact and keep in touch with the persons concerned. b) The data form the download a whitepaper form is only used by Cordeo for the purpose for which the form is completed: requesting the whitepaper. This data may also be used to contact the relevant parties to tell them more about the subject and / or products / services. We ask permission for this.
  2. The second purpose is the processing of personal data of our customers themselves, in order to implement the agreements that we conclude with our customers. After all, we must maintain contact with our customers and be able to execute and invoice any concluded agreements.
  3. The third purpose is that we send people our newsletter or other information. We ask permission for this. Individuals can unsubscribe from these messages.
  4. The fourth purpose is that our customers process personal data in our software application. The customer determines which personal data this will be. E.g.: creating business cards by a customer for one of their employees, or making a brochure with photos of employees. This concerns personal data that is not ours, but which is inevitably processed (in the software application) as to execute the agreement that we have with our customers. In principle, we do not do anything with this personal data.

b. Which personal information? The (personal) data we process for the first three purposes mentioned above are mainly

  • name, address, place of residence
  • telephone number, e-mail address
  • Chamber of Commerce number and possible logo
  • agreements, invoices, payment behaviour
  • correspondence with our (potential) customers
  • agreements
  • financial, invoice, and payment data related to agreements

The content of the personal data of the fourth purpose (see above under a.) is determined by our customers. We have no influence on that.

c. Provision to third parties. We do not provide personal data to third parties unless this is necessary for the above mentioned under a. For example, personal data could be provided to a printer. Often the printer will deliver the products directly to our customer.

d. Hosting. Personal data is stored in the cloud on multiple servers. Only we have access to these servers.

e. Terms. We retain personal data for the following periods:

  • Personal data that may be necessary or useful for our legal position is kept for 6 years.
  • Information we receive via requests for a demo or via the website page “contact”, will be deleted as soon as it is clear that the resulting contacts do not lead to a contract.
  • Data we receive through the application for a white paper will be deleted as soon as it is clear that the document has been downloaded. If permission has been given to make contact regarding the relevant subject and / or our products / services, the data will be deleted as soon as it is clear that the resulting contact does not lead to a contract.
  • Data stored by a customer in our software application is stored as long as the customer does not delete it or as long as the agreement between us and the customer is ongoing.
  • For tax information, we use the terms used by the tax authorities.
  • Personal data that we process on the basis of obtained consent, will be stored for the duration of the consent.
  • A storage term is also mentioned under the heading ‘Cookies’.

f. From whom we receive personal data. We receive personal data via our website (demo request or via “contact us”) and via our (potential) customers.

 

Security of personal data

Personal data is processed in a secure environment and stored within the European Union. We have taken security measures for this at several levels. We periodically evaluate the level of security and, if necessary, update our security policy.

Every customer receives one or more logins with the corresponding password with which the customer has access to the software application. The customer is responsible for securing this access data. The customer is also responsible for the content of the data that he/she loads or has loaded by another party in the software application.

 

Rights of the person involved

The person whose personal data we process (the data subject) has various rights in accordance with the General Data Protection Regulation. In short, it concerns the following.

  • The individual can ask for access to the personal data we processed pertaining to themselves.
  • The right to rectify his/her personal data.
  • The right to request deletion of personal data.
  • The right to limit the processing.
  • The right to transfer personal data.
  • The right to object.

The exact content of these rights and their possible limitations are stated in the General Data Protection Regulation. We adhere to what is stated there about these rights.

 

Complaints

If you believe that your privacy rights are violated, you have the right to submit a complaint about this to the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl).

 

Data Leaks

If a personal data breach has occurred, we will report this to the Dutch Data Protection Authority without unreasonable delay, unless it is unlikely that the personal data breach entails a risk to the rights and freedoms of natural persons.

If the personal data breach is likely to pose a high risk to the rights and freedoms of natural persons, we will immediately inform the data subject of the personal data breach.

 

Version of this privacy statement

This privacy statement was last modified on September 26, 2018.

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