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Support
Where there are insufficient internal resources to manage your Publish-on-Demand system, Cordeo can provide both functional and technical support on the XLdoc Suite.
Outsourcing this function to Cordeo will keep your organization lean and the experience of Cordeo will help you to always get the best out of your Publish-on-Demand solution. We offer various support levels, depending on your needs, including a support ticketing system.
Services that form part of our support package include:
- Helpdesk
- User management
- User requests
- Maintain the order catalog
- Maintain pricing in order application
- Manage print fulfillment through Cordeo's worldwide print network
- Manage channel partner access
